This course is designed to give you a good understanding on IT Support. The course has live real-world hands on training that you can to use in a work environment.

This course will give you the basic knowledge, skills and confidence to begin learning IT Support.

The course is designed to help you get familiar with real world technologies used in a work environment.

You will learn the below in this course

• What is active directory
• How to share folders
• Introduction to server manager
• Installing Sever 2022 on a virtual machine
• Installing Windows 10 on a virtual machine
• Creating user accounts on active directory
• Real life IT Support issues
• Hardware fundamentals
• Granting folder access to the right people
• Group policy overview 
• How to unlock accounts and reset passwords on active directory
• Delegation access
• Security groups and ou's
• Understanding ntfs in a work environment 
• What is RSAT Tools?
• How to fix an issue with a computer that fell off the domain